Frequently Asked Questions
BufferCreations is based in Barnsley, South Yorkshire, and we work with businesses both locally and further afield. Projects can be handled remotely, with in-person meetings where they make sense.
Yes. BufferCreations is based in South Yorkshire, but projects are not limited by location. We work with businesses across the UK.
Website projects start from £750. The final price depends on the size, structure and functionality of the site.
Once the scope is clear, we provide a proper quote before any work begins, so you know what is included and what the project will cost.
Timelines depend on the size of the website, the amount of content involved and how quickly feedback can be provided. Smaller website projects may take a few weeks, while larger or more involved builds need more time.
We will give you a realistic timescale once the scope is clear. If you have a tight deadline, we will let you know what is realistically possible.
Most BufferCreations website projects are built with WordPress because it gives clients a flexible, familiar way to manage content. The website itself is still designed and built around the business, rather than being forced into a pre-made template.
No. We do not build websites by dropping your content into a generic off-the-shelf theme. Your website is designed around your business, content and goals, then built to suit what the site actually needs to do.
Yes. We build WordPress websites so key content can be updated through the admin area without needing a developer or designer for everyday changes. The level of control depends on the project, but content management is considered from the start.
Yes. We can redesign an existing website if the current site no longer reflects the business, is difficult to manage, or needs a clearer structure. Depending on the site, this may mean refreshing the design, rebuilding the structure, or starting again properly.
In some cases, yes. It depends on how the existing website has been built and whether adding to it would be sensible.
If the current setup is too limited, we may recommend a clearer rebuild rather than patching over a bigger problem.
Yes. You do not need to come with a finished sitemap. We can help work out what pages are needed, what each page should explain, and how the website should guide people towards the next step.
You stay in control of your content, but we can guide the structure, highlight anything that is missing and suggest improvements that make the site clearer and more useful.
Yes. Website structure is part of building a useful site. We look at what the website needs to say, how pages should connect, what visitors need to find, and how the content should be managed after launch.
We can help shape the website content, page structure and messaging so the site is easier to understand. We do not promote standalone copywriting as a separate service, but content support can be included where it helps the website project work properly.
If a project needs full copywriting, we can discuss whether that can be included as part of the wider website scope.
Not always. Some clients already have text, photography and brand assets ready to go, while others need help working out what is missing.
We can guide you on what is needed before the project starts and where content needs improving. Product photography may also be available in some cases.
SEO foundations are considered as part of the website build. This can include clean structure, sensible headings, metadata, responsive layouts and best-practice setup.
We do not guarantee rankings, traffic or enquiries, because search performance also depends on content, competition, demand and ongoing activity, which often goes beyond the scope of a website design and development project.
Yes. Websites are designed and built to work properly across desktop, tablet and mobile screens. The layout, content and calls to action are considered across different screen sizes, not only on desktop.
Yes. We can set up analytics so you can see how people use your website and make better decisions over time. This can help you understand which pages people visit, where enquiries come from, and where the site may need improving later.
After launch, there are a few options depending on what you need. We can provide managed hosting, maintenance and support, or we can hand over the required files so you can arrange hosting independently.
We can talk through the best route before launch, so you know what will happen once the site is live.
Yes. A joined-up website and brand helps your business feel more consistent and easier to recognise. We look at the visual style, wording, page structure and supporting materials so everything feels more connected.
Some projects can be shaped around clear starting points, but we avoid forcing every business into the same package. The scope depends on what the website or design work needs to do, how much content is involved, and what functionality is required.
We provide a full project quote before any work starts, so you know what the agreed project will cost upfront.
Yes. We can shape the project around a sensible budget where possible. The aim is to agree a clear scope that fits what you need without making the project bigger than it needs to be.
Payment details are confirmed before the project begins. Most projects use staged payments, such as an initial deposit, a payment at design sign-off, and a final payment once the development phase is complete.
The exact payment structure depends on the project and will be agreed before work starts.
Before work begins, we agree the scope, confirm what is included, discuss the content and assets needed, and make sure the next steps are clear.
You will need to provide feedback, supply any agreed content or assets, and make decisions at key points. We keep the process clear so you know what is needed and when, without making the project harder than it needs to be.
Yes. The design direction is reviewed before the full website is built, so there is time to check the look, structure and key content approach before development moves too far ahead.
To get started, it helps to know what you need, what your business does, whether you already have a website, your rough budget, and any timescale you are working towards. You do not need everything fully planned before getting in touch.
No. You can get in touch while things are still rough. A clear idea helps, but part of the early conversation can be working out what the project needs, what is missing, and what the next sensible step should be.
We aim to reply as soon as we can during normal working days. If the enquiry needs a proper answer rather than a quick yes or no, we may take a little longer so we can respond usefully.
A rough price can sometimes be given once we understand the type of project, but a proper quote needs a clearer scope. This helps make sure the price is based on what the work actually needs.
After you send a message, we will review what you have shared and reply with the next sensible step. That may be a few follow-up questions, a rough direction, or a conversation about scope, pricing and timescale.
Yes. Ongoing support and maintenance are part of the services we offer. This may include updates, small changes, checks, improvements or extra development work over time.
The level of support and maintenance needed will be discussed and agreed around your website, hosting setup and ongoing requirements.
Yes. If you need changes after launch, we can discuss what is needed and whether it is a small update, a new page, a feature change or a wider improvement to the site.
Depending on your support or maintenance plan, some changes may be included. Larger changes or extra development work may be quoted separately.
Yes. We provide guidance so you understand how to manage the key parts of your website. The format depends on the project, but the aim is to make everyday updates feel clear and manageable.
Yes. We can provide managed hosting, so you do not have to deal with the day-to-day technical side of keeping your website online.
This can include hosting setup, basic server management and support depending on the agreement in place.
If something breaks, we can help review the issue and work out the best way to fix it. The process depends on the situation, whether the website is hosted with us, and whether there is an ongoing support or maintenance agreement in place.
Yes. A website does not have to stay fixed after launch. We can help improve pages, update designs, adjust structure, review analytics, or build extra features as the business changes.